DIGITAL WAYFINDING FOR INDOOR VENUES

Make every destination
easy to find.

Digital wayfinding from QR starting points, with interactive maps and clear routes. Available on phones and Android or Windows kiosks.

● ● ●SP Wayfinder / Visitor experienceDirectory Directions
Conceptual illustration of a route from a fixed QR starting point up stairs to an indoor destination.
It starts where you scan.No app download. No live tracking.

Scan. Choose a destination.
Follow the route.

Visitors use the directory to find a route from their QR starting point.

The QR point sets your origin. Route guidance does not continuously track your location.

Illustration of a visitor scanning a fixed QR starting point in an indoor venue.
01 — Your starting point

One directory, available on
phones and kiosks

One digital wayfinding platform for visitors’ mobile devices and Android or Windows touchscreen kiosks.

Mobile wayfinding

Place QR starting points throughout your venue. Visitors open directions on their own devices.

Kiosk wayfinding

Bring a mall directory kiosk to your lobby or concourse. Compatible with Android and Windows kiosks.

Keep tenant
information current

A purpose-built CMS for the people who know your venue best. Update tenants, organise categories and manage QR points remotely.

SP Wayfinder CMSTenants · QR points · Kiosks
Conceptual illustration of editable tenant cards and categories connected to a central venue directory.

Understand what visitors
are looking for

See which QR points and kiosks visitors use, what they search for and where they navigate.

01

QR scans and kiosk sessions

Compare usage across QR starting points and touchscreen kiosks.

02

Popular searches and destinations

Identify the most searched stores and most navigated destinations.

03

Exportable usage insights

Export reports to inform venue decisions and check kiosk online/offline status.

Interaction data, not live footfall tracking.

Conceptual illustration of QR and kiosk interactions feeding search and destination reports.

Kiosks displays content
when not in use

When a kiosk is idle, its built-in digital signage player can show promotional posters or video ads. Upload playlists through the CMS and synchronise connected kiosks.

Keep your directory
and data secured

CMS account security

MFA-ready access and encrypted passwords for your management team.

Connection security

SSL protection for data in transit.

Hosting Security & Isolated application

Tier III data center hosting with DDoS protection. We also keep your application completely separated from other customers.

Conceptual illustration of separate cylindrical data-centre silos, with security gates leading to one highlighted application silo.

Modules Tailored
to your Venue

Retail Malls

Help shoppers find every store with QR directions and a mall directory kiosk.

Architectural illustration of a two-level shopping mall with storefronts, an atrium and escalators.

We help turn your floorplans into a working wayfinder. Your venue, your branding.

Illustration of architectural floorplan sheets being shared for venue mapping.01 / SHARE

Share your floor plans

Share your existing floorplans so we can review your space, destinations and visitor routes.

Illustration of a floorplan becoming a three-dimensional venue map with a configured route.02 / BUILD

We prepare your map

We digitise your space into a 3D map, configure routes and apply your venue’s branding.

Illustration of a venue map with a fixed-origin route and review checkmarks.03 / REVIEW

Review the map

Your team confirms destinations, walkways and QR locations before launch.

What will it cost
for your building?

One-Time Setup & Onboarding

Pay once to get your space ready with all the abovementioned features, and add-on modules you need.

  • Floorplan digitisation
  • Core system and directory setup
  • Routes and QR starting points

Custom modules and kiosk hardware quoted separately.

Get Quote

Annual Subscription

One predictable yearly fee covers secure cloud hosting, CMS access for easy updates, unlimited mobile QR scans, and software maintenance. Welcome more visitors without worrying about per-scan costs.

  • Cloud hosting and CMS access
  • Unlimited mobile QR scans
  • Software maintenance
Get Quote

See how SP Wayfinder could work in your building

Get an estimate for your venue

Tell us about your space. Rough estimates are fine—we’ll help work out the details. Your estimate is obligation-free; final pricing depends on confirmed scope and floorplans.

Please provide an email address or mobile number.

How will visitors access the directory?

Your details will be emailed to our team to respond to your enquiry.

Your questions, answered

What are wayfinding systems?

Wayfinding systems help people understand where they are and how to reach a destination. SP Wayfinder combines a searchable digital directory, interactive maps and configured routes for indoor venues.

Do visitors need to download an app?

No. Visitors scan a QR starting point to open the directory on their mobile device. They can also use a touchscreen kiosk where one is installed.

Does SP Wayfinder track visitors’ live location?

No. The scanned QR point establishes the starting location. The system displays a configured route; it does not track a moving device through Wi-Fi or beacons. An animated route is guidance, not a live location indicator.

Do we need touchscreen kiosks?

No. You can start with QR access on visitors’ phones, offer Android or Windows touchscreen kiosks, or use both. Kiosk hardware is scoped separately.

Can our team update the directory?

Yes. Your purpose-built CMS lets your team manage tenants, categories, QR starting points and kiosks, update information and view usage insights.

What does usage reporting measure?

It reports interactions such as scans at QR points, kiosk sessions and destinations searched or navigated to. These are usage signals, not continuous tracking of people’s physical movement.

What information do you need for a quote?

Tell us your venue type, approximate number of floors and destinations, and whether you need mobile access, kiosks or both. Floorplans and route requirements help us confirm the final scope.

How is SP Wayfinder priced?

There is a one-time setup and onboarding cost, followed by an annual subscription. The subscription includes cloud hosting, CMS access, unlimited mobile QR scans and software maintenance. Custom modules and kiosk hardware are quoted separately.

Get Quote
Illustration of a route between a fixed starting point and an indoor destination.